Water Damage Restoration FAQ

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Water Damage Restoration FAQ

If your property has recently suffered water damage, chances are you have more than a few questions on what to do next. Don’t worry—we have the answers. Take a look at these frequently asked questions to get a better idea of what to expect as you get ready to hire a restoration company.

What is the average for water damage repair costs?

It’s quite difficult to estimate a cost for water restoration because of the many unique situations involved with a water cleanup project. Costs can vary anywhere from a few thousand dollars to tens of thousands of dollars. It all depends on the area that is damaged and the extent of the damages in each area.

What are the typical signs of water damage?

Although an area may look dry, looks can be deceiving. An area can have water damage, but the damage can be hidden behind the walls, ceilings, or other areas that hold high amounts of moisture. Situations like this can cause long-term mold-related problems. So, if you’ve experienced water damage, all impacted areas should be checked by professionals with the proper equipment.

How long does it take mold to grow after a water damage incident?

Mold grows immediately. Depending on the situation, it will take anywhere from 24-48 hours to grow and become visible. Government standards recommend water damage be resolved within 48 hours. If this does not happen, there is a high potential for mold growth. Allowing mold to grow can cause additional damages and costs to repair your home.

Can I remove items after water damage has occurred?

It depends on the situation. In some cases, you may remove unaffected items from your home as long as you are certain there is no damage to them. However, you need to be careful. All your items should be inspected by a professional to assure the insurance is adequately compensating you for your damages. So, even if those damages are not immediately visible, we would suggest waiting for a professional if you can. Speaking to an insurance adjuster would be the best course of action to determine your unique situation and how to deal with it.

What is that smell in my home after water damage?

That smell is likely mold. Water combined with other contaminants will create multiple smells, but what most homeowners usually smell first is the mold. When hiring LimeGreen Water Damage & Restoration for your water damage restoration, you don’t have to worry about smelling the mold for long. We quickly come in and inspect and test to find the source of the smell and eliminate it. When restoration work is done properly, there should not be any smell left.

How is my furniture treated after a flood?

LimeGreen Water Damage & Restoration works very hard to restore your old furniture to like-new condition. We understand that much of that furniture has sentimental value, especially if it is a family heirloom. Our technicians will put forth their best effort to salvage the furniture. Unfortunately, in some cases, items cannot be restored to a usable condition. In these cases, it’s best to replace the furniture with a similar item. We act as a mediator to find solutions that please both homeowners and insurance companies.

How long does it take to repair my home after water damage?

The repairs generally take a few days to a few weeks depending on the severity of the damage. Some may take longer if special items need to be purchased or are on backorder.

Is there a difference between restoration and reconstruction?

Restoration is the entire process of restoring your home or business back to its original state. Reconstruction is the part where we help you repair your home after the flood has been cleaned up.

Does your restoration company work with my insurance company?

Yes! In our opinion, all quality restoration companies should work with your insurance company on your behalf. Depending on the job, your restoration company may use a standard insurance billing software to price the job for time and materials. LimeGreen Water Damage & Restoration has worked with many major insurance carriers to complete jobs for homeowners and businesses in Encino and throughout the greater Los Angeles area.

Will my insurance company work with LimeGreen?

LimeGreen Water Damage & Restoration has worked with numerous insurance companies over the years. It’s completely at the discretion of the customer to select a restoration company to complete the work. Most restoration companies use a software called Xactimate. This program is an insurance-approved software for the restoration industry with the cost structure that most insurance companies accept for flood and water damage jobs. We are committed to ensuring you receive everything you are entitled to during the restoration process. We assure you that you’re working with a mitigation company that has plenty of experience using the insurance industry systems.

Will my insurance be billed directly?

Yes, normally, we will bill your insurance company directly. Your only responsibility will be your deductible. The only time you are going to pay anything additional is if you opt for upgrades.

Who takes care of the repairs after a water cleanup?

Some restoration companies handle the repair work in-house, while others use third-party vendors. It doesn’t matter as long as the repair work is up to code and done properly.

How fast do you usually arrive at a job?

We dispatch all vehicles within 15 minutes of the call. Usually, we are texting the technicians while we are still speaking with you on the phone. This allows us to mobilize as quickly as possible. We typically arrive and are working to fix the problem within 45 minutes of your call.

What is the insurance deductible?

The insurance deductible is the amount of money you must pay out of pocket for the damages. The deductible is an agreed-upon amount predetermined between the homeowner and their insurance company. Insurance deductibles vary by policy. If you are unsure, you should call your insurance company and find out what your plan deductible is before proceeding.

Please contact us at 833-379-3696 to speak to a specialist about how we can help!

Matterport 3D Technology

At LimeGreen Water Damage & Restoration, we are proud to offer our customers the very best in restoration imaging technology. Our team uses Matterport 3D cameras to render the most accurate images and measurements in the restoration industry. This new revolutionary technology helps our specialists provide insurance companies with the most timely and accurate documentation about the progress of your restoration project.

Matterport 3D imaging technology helps restoration experts create accurate images with exact dimensions and measurements, which gives insurance adjusters a more detailed representation of your damages and impending improvements. Before this technology was available, restoration specialists and property owners were burdened with taking hundreds of still images to tell the story of property loss and damage. This groundbreaking technology has improved our ability to thoroughly relay your losses to insurance providers in a timely and organized manner, which improves your claim adjustment process.

If more mold is discovered during this inspection, we can quickly resume work to address any issues. If you’re worried that you might have a mold problem, don’t hesitate to reach out to us today. We’re ready to answer any questions or address any concerns you might have about mold in the attic.

Call us today at 833-379-3696 to work with trained, certified, and licensed specialists.

Serving Los Angeles & Surrounding Areas

We’re not only a Los Angeles water damage restoration company, but we are also long-time, well-respected plumbers who have served the San Fernando Valley and greater Los Angeles area for many years.

We provide water damage restoration to Los Angeles and West Los Angeles. Our teams are strategically located to serve you as quickly as possible.

To see if we service your specific city, please click the button below.

We Are Not Your Average Remediation Business

Hear It Directly from Our Clients

Fast, Professional & Clean.
“You guys for sure made the process a lot simpler.

Made Themselves Available to Answer Our Many Questions
“They walked us through the process with knowledge and professionalism!”

I Honestly Don't Know What I Would Do Without Them
“My homeowner's insurance is with AAA and they are still stalling things, 2-1/2 months later, but LimeGreen has been with me, helping me, supporting me, and guiding me the whole way.”

Great Experience
“They came out to my property for an inspection scope of work & were able to give us proper information, unlike other companies."

Your Health and Safety as Their #1 Priority
“David, Kristi, and their team are very honest, caring people, and most importantly, they know what they're doing!"

Trust In Our Team

Free Estimates & Insurance Assistance

We guide you through tedious process of dealing with insurance platforms so you can be compensated for your loss.

Family Owned & Operated Business

When you call LimeGreen, you are also calling a friend that will guide you like we would family and friends.

24/7 Disaster Response Within 15 Minutes

We are on our way in 15 minutes or less, so we can get to you quickly across Los Angeles.

At LimeGreen Water Damage & Restoration, we know that a fast response time can change everything. We offer an immediate response to every call, so you can feel confident knowing that help is on the way!